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CHATBOTS AND WHY YOUR BUSINESS NEEDS ONE?

A LITTLE CHAT ON THE CHATBOTS

Chatbots are simply robots capable of performing automated actions as directed at a speed faster than any human beings are capable of. They are much like talking birds mimicking human language to elicit a response. Bots, however, generate much smarter responses than your pet parrot can through machine learning. You may have chanced upon sites that pop up a message saying, “Hello! How can I help you today?” For your every question, the virtual robot generates an answer. The robots are built by a chatbot development company to generate answers to generic questions based upon surveys of the products that the website offers. Michael Mauldin coined the term “chatterbot” in 1994 for a ‘verbal robot’ called Julia. Known by other names like chatterbot, interactive agent, artificial conversational entity or IM bot, they are designed by Chatbot developers who programme these in the likeness of human virtual assistants. 

THE HISTORY:

The technology of chatting with a robot had its humble beginnings since the 1980s. During those days as well as even now bots have to undergo the Turing Test developed by Alan Turing in 1950s that tests their intelligence in comparison to humans. A human being is capable of understanding both body and verbal languages and respond according to changing circumstances. But a bot has to be programmed to generate similar responses and even the most intelligent ones cannot fully mimic human responses. A Chatbot development company develops these artificial intelligence systems to interact via text and voice responses. The infographic below gives you a timeline of the developmental history and evolution of this wonderful and fast growing technology.

Chatbot Development - Webgen Technologies

WHY ARE CHATBOTS IMPORTANT FOR YOUR ONLINE BUSINESS?

You think your business does not require a chatbot, but are you so sure? Bots mirror human interaction through text messages with the user. More companies and firms need to harness the ample possibilities that these virtual robots provide. For online businesses, chatbot apps can be of great use. In USA and Canada more and more businesses are turning to using this technology for better profit and utilizing the facilities provided by the chatbot development company. Social media applications are making use of these to boost user engagement. The internet is witnessing an increase in the popularity of this technology. A chatbot builder develops a robot that can be used to mimic human conversation in real time. An AI Chatbot engages your users in conversations regarding the products that you can offer. You can hire chatbot developers to bring these robots to life and observe their benefits first hand.  

There are several chatbot apps :

  • Facebook Messenger
  • Twitter Messenger
  • Instagram Direct Messages
  • WhatsApp
  • Telegram
  • Kik

DIFFERENT KINDS OF CHATBOTS:

The virtual robots come in distinct forms and types. The list includes:

  • Flow Chatbots
  • AI ChatBots
  • Hybrids
  • One-way AI Bots
  • Two-way AI Bots

Chatbot - Webgen Technologies

WHY ARE CHATBOTS THE NEW COOL?

Businesses from different industries are now exploiting the potential of the chatbots. A virtual robot chat is only as intelligent as you can programme it to be. Chatbot development services can design these to serve you in a multitude of ways. Using artificial intelligence the bots do not just accept commands but can also understand machine language used in conversations. At here goes the reason why the chatbots are the best virtual assistants you can ask for:

  • They can assist you round the clock.
  • At a time they can engage more than one person in conversation which makes them a convenient choice to increase readership and draw customers to your web page.
  • Bots get smarter with each conversation and can be programmed to generate responses.
  • These are usually made to encourage the customers to buy your products or use your services.
  • These are easy to create and chatbot companies can build you custom bots.
  • Bots are faster than websites and mobile apps.

HIRE OUR CHATBOT DEVELOPERS:

Whether you are new to the trade or old, a chatbot has the capability to take your business to the next level. Let Webgen Technologies help you build a custom bot for your needs that would increase your customer engagement and let you reach out to more people. Trust us to turnover your visitors to customers. A chatbot builder shall design you a custom bot to meet your specific requirements.! Experts from our chatbot development company in USA and Canada can build bots to suit your specific industry needs. Get a bot, get smarter.

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